Crammist - Study Smarter, Not Harder

Effective Date: March 1, 2025

Crammist ("we," "us," or "our") operates the website crammist.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our Service, we may collect:

Full name
Email address
Phone number
Account nickname or display name
Payment information (processed by our third-party payment processors)

1.2 Information Collected Automatically

When you access or use our Service, we may automatically collect:

Device information (browser type, operating system, device identifiers)
Log data (IP address, access times, pages viewed, referring URL)
Usage data (features used, content viewed, subscription and purchase history)
Download history and access logs
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Service
To process transactions and send related information (confirmations, receipts)
To deliver purchased digital materials via download or email
To manage your account and subscriptions
To communicate with you about products, services, promotions, and events
To personalize content and recommendations
To detect, prevent, and address fraud, abuse, and technical issues
To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing, data hosting, email delivery, analytics).
Content Providers: When you purchase materials delivered via email, we may share your name and email address with the content creator solely for the purpose of delivering the purchased materials. Content providers are required to delete this information within 30 days of delivery.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain information as necessary to:

Comply with legal obligations
Resolve disputes and enforce agreements
Maintain transaction records (up to 5 years for purchase and download history)
Maintain access logs (up to 1 year for security and analytics)

If your account is inactive for more than 12 months, we may move your personal data to a separate database. You may request deletion of your data at any time.

5. Your Rights and Choices

5.1 All Users

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict the processing of your data
Withdraw consent at any time where processing is based on consent
Request information about third parties with whom we have shared your data

5.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the third parties with whom we share it.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us at support@crammist.com. We will verify your identity before processing your request and respond within 45 days.

5.3 Canadian Residents (PIPEDA)

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access, correct, and withdraw consent for the use of your personal information. To make a request, contact us at support@crammist.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain your session and preferences
Analyze usage patterns and improve our Service
Personalize content and recommendations

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Service.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. International Data Transfers

Your information may be stored and processed on servers located in the United States. By using our Service, you consent to the transfer of your information to the United States and other jurisdictions where we or our service providers operate.

9. Children's Privacy

Our Service is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at support@crammist.com so we can delete it.

10. Third-Party Services

Our Service may contain links to or integrations with third-party websites and services (e.g., payment processors, hosting providers). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Hosting: Supabase Inc. (database management and storage)

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: support@crammist.com